With our real estate super dog Raffi McNarry-Ho — a black Labrador retriever Guide Dog for the Blind alum — we specialize in residential real estate in and around our fair city of San Francisco. We rank among the Top 50 Agents in San Francisco and have had more than 100 listings closed and sold on the MLS.

WIth us you get the services of 2 agents who have client service engrained in them — one who is also a registered nurse who specialized in the most intense and complex cases at one of the leading health care providers in the world in San Francisco and the othert who practiced as a lawyer for a number of years after graduating from one of the world's top-ranked universities, U.C. Berkeley’s School of Law (formerly Boalt Hall). While Jonathan had his first open house as a kid as part of his family’s development background, Kevin helped at the family’s Chinese restuarants while growing up.  

We’ve been top producers at one of the City and Region’s top-ranked and rated brokerages, Vanguard Properties, for the past 12 years having sold more than $420 milion worth of real estate over the last 13 years. 

We represent buyers, sellers, investors, developers, builders and more. Our clients are often repeat clients and refer us to their family and friends.  

We’ve sold at all price points of our market and can work outside of San Francisco if need be (many clients we’ve referred to other good agents in various markets will call us back and say they still want to work with us, so yes, we can travel for you, but ask us about it). 

Our client base (and business) continues to grow — as success begets success — allowing us to exceed everyone's expectations by delivering results, success and positive outcomes through careful preparation and presentation. We think we do real estate differently, which is how we can achieve results that few others can.  

We’ve helped our clients buy and sell all kinds of properties from houses, condos, TICs, co-ops, probate sales, REOs, complicated sales, simple sales, new development, vacant parcels, multi-unit properties, mixed-use properties, 

Take a look below to learn more and see how other folks have succeeded with us. 

[We] got to work to get my home ready for the market, which we did in 2 weeks. Kevin made a number of suggestions about the place and it’s staging that seemed a little odd to me but remembering that he knew what I was talking about, I went along with them. Every single one of his suggestions were spot on and made the property shine. Even when he was on vacation, the advice kept on flowing.

The same thing went when discussing the marketing plan, pricing and property description. [His advice] enabled me to achieve an offer that was in excess of what I thought was possible. Working with Kevin is a joy, I highly recommend him.

— Chris T., Biotech Administration, Mission Dolores Seller

After we assess a property’s condition and identify any investments that can be made to make a property more attractive to the best buyers out there, we’ll help our sellers implement a detailed preparation plan that takes budget, timing and the calendar into consideration.

From a recent column piece we wrote for the San Francisco Chronicle Sunday Real Estate Section on the importance of open houses:

Open houses are a critical part of the house buying process that we liken it to a first date. It’s usually the first time when each side gets to see the other in person. Buyers get to see if the property matches online photos while also checking out the competition. Sellers, through their agents (as they should never be at an actual open house) will get to see people interact with their property up close.

Like any courtship ritual, it’s important that each side look their best and put their best foot forward, so they leave a good impression. This means that buyers are friendly and unafraid to ask questions and the serious ones state their intentions. Signs, statements and QR codes are good ways of communicating background, but the emphasis at opens is on the people aspect. This means agents put their phones away and engage with people in front of them. Buyers should ask questions but save the controversial ones for the second or third date, i.e., a follow-up. Seller agents must ensure everyone greeted and made to feel welcome so that potential suitors will want to come back for more.  

From another Chronicle column on creating a marketing plan for a given property.  

Although it may seem as easy as putting out a For-Sale sign in front or a property, marketing a property successfully is something that requires planning, coordination and effort. In a high-priced market like San Francisco, to be successful, each property requires care and consideration.

The most basic marketing step is just getting a property listing onto the MLS, which disseminates to all the online outlets. The MLS requires just 1 photo and for some agents, that’s all they’ll ever do. But for us, going onto the MLS is just one part of a comprehensive process that focuses on meeting client goals.  

Because most of our sellers are willing to invest in their property to maximize their sale, our plan focuses on presentation. Long before the MLS, we will have crafted a detailed property preparation and marketing plan with our clients to ensure their space puts its best foot forward. This usually involves painting, lighting, and staging at minimum. Professional photos, the 3-D tour, a property video and website are next along with tailored marketing text. Last, we work to ensure the onsite experience is positive and upbeat.